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Friends and Families Test

The Friends and Family Test


The Friends and Family Test was created to identify areas where patients feel that improvements could be made, as well as recognising good practice in the quality of care given to NHS patients and service users.  The FFT came into effect on 1st December 2014. Please see below for recent feedback from patients at both Front Street and Copmanthorpe.



Kind, helpful receptionist. Always appointments available when needed.  Kind, caring Doctors.

Very pleased with Doctors service.

Excellent care as always.

Excellent caring service.


Very helpful in all areas. Helpful receptionists, Nurses and super Doctors.  Dr Green is marvellous.

Thank you for the drop-in surgeries (Copmanthorpe).

Always friendly, can get appointments when needed. Very professional and extremely reliable.

Excellent as usual.

I have joined Front Street since moving to the area. I have become close to my previous GP because I trust her.  I am so relieved that Front Street has been so welcoming, patient and extremely considerate in way of reminders, responses, interactions and explanations for new issues I am coping with.

Wonderful. Thanks.


Good mixture of drop-ins and appointments.

Friendly and competent staff – Copmanthorpe.


Accessibility, ease of appointments, great Doctors, Nurses and receptionists – Copmanthorpe

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