14 Front StreetAcombYork, YO24 3BZTel: 01904 794141
Please note: From 1st September 2019, we will only be able to accept repeat prescription requests sent directly from you, the patient or nominated representative to the GP surgery.
What is changing?
From 1st of September 2019 GP Practices within the Vale of York will be putting a new system in place.
This change means that pharmacies will no longer be able to order medicines on your behalf.
From this date you will need to order your repeat prescription directly from your GP practice.
As a patient, you (or your carer, nominated family member or friend) should order your repeat prescription from the GP practice directly, close to the time you need your medication (7-10 days before the new medication is needed).
If you wish to still use your pharmacies collection or delivery service you may need to inform them that your order has been placed (Please check with your nominated pharmacy).
How can I order my repeat medicines?
The best way to order your repeat medicines would be to do it by enabling online access to your GP directly or via the NHS App for your smartphone or tablet. Please remember to only order the medicines you need a supply of.
Other methods of ordering your prescription include:
For more information on this change please either:
Speak to your GP practice directly, or
Visit the Vale of York CCG website: https://www.valeofyorkccg.nhs.uk/rss/prescribing
Unfortunately, due to medico-legal reasons we are unable to accept telephone requests for prescriptions.
Your GP won't usually give you a prescription for things like hay fever, colds, aches & pains & sunburn.
You can get advice & buy over-the-counter medicines from a pharmacy without an appointment, saving you time & freeing GP slots for those who need them.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
From 1st November 2018, due to workload pressures, please allow 72 hours (3 full working days) for prescriptions to be processed and remember to take weekends and bank holidays into account. It may take longer if there is a query on your prescription.
Please check with your local pharmacy how long it takes them to process your prescription.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
If you have tablets or medicines that you no longer require or which have reached their expiry date, please return them to a pharmacy, not the surgery.
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